Ageless Humans – 30-Day Return & Refund Policy
We want you to love your purchase. If for any reason you’re not satisfied, we offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.
How to Start a Return
To begin a return, email us at support@agelesshumans.com.
Once your return is approved, we’ll provide:
Items sent back without first requesting a return will not be accepted.
All returns must be sent to:
Ageless Humans Inc.
Attn: RETURNS
2142 Industrial Ct, Suite F
Vista, CA 92081
Eligibility for Returns
To be eligible, items must be:
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In the same condition in which you received them
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Unworn or unused
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With tags attached
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In the original packaging
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Accompanied by a receipt or proof of purchase
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If an item is damaged, defective, or if you received the wrong product, contact us right away at support@agelesshumans.com so we can make it right.
Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods
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Custom or personalized products
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Personal care items
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Hazardous materials, flammable liquids, or gases
We also cannot accept returns on:
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Sale or clearance items
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Gift cards
If you’re unsure whether your item qualifies, reach out to us.
Exchanges
If you'd like to exchange an item, the fastest method is:
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Submit a return request.
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Once approved, send the original item back.
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Place a new order for the item you want.
European Union Buyers – 14-Day Cooling-Off Period
If your order is shipped into the EU, you have the legal right to cancel or return your purchase within 14 days, for any reason. Returned items must be in unused, original condition with all tags and packaging intact.
Refunds
Once we receive and inspect your return, we’ll notify you of the refund approval status.
If approved:
Your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@agelesshumans.com.
